FAQs
Our most commonly asked questions. Reach out to us by phone or email for other questions.
Is it safe to mail gold within Canada?
Can I request a free kit from anywhere in Canada?
What currency will my offer and payment be in?
Will my package cross the border? Do I pay customs or duties?
Are you a Canadian company?
How much does the appraisal cost?
Can I back out of this if I want to?
Are my items insured during transit?
If I decline my offer, will it cost me anything to get my items back?
Do you buy dental scrap? And is it safe to ship?
Do you buy silver or sterling silver?
Do you buy gold coins or silver coins?
Do you buy diamonds?
Is Cash for Gold Canada legit?
What brands of luxury watches do you buy?
How long does it take to get paid?
What happens after I accept your offer?
How do payments work?
How do I know my material is safe and secure? What about when it gets to your facility?
What if I am not happy with my offer?
Can I ship in my valuables using my own packaging?
What if my material will not fit in the Safepak or FedEx Envelope?
Do you buy broken gold jewelry or other broken jewelry pieces?
What can I send to Cash for Gold Canada?
Shipping Options
We offer two convenient shipping options for you to choose from. Watch these two videos to see the difference between the both options.
